Visitor rules
A handful of simple rules that keep your visit safe for you and for the animals. Thank you for following them.
Entry rules
What applies here
- Enter the site only with a valid ticket and keep it with you for the whole visit.
- Entry is only possible during the zoo's opening hours.
- Children under 14 may enter only accompanied by a person over 18.
- Leaders of school and other groups are responsible for the safety of the whole group.
- Dogs are welcome at our zoo.
- Stay only in areas designated for visitors.
- Be considerate towards the animals and the site's facilities.
- Follow the instructions of the zoo staff.
What to watch out for
Not allowed
- Feeding the animals — even a well-meant treat can seriously harm them.
- Touching the animals or throwing any objects into the exhibits.
- Photography with flash.
- Smoking and any handling of fire.
- Fireworks and inflatable balloons.
- Speakers and musical instruments.
- Riding a bicycle, scooter, skateboard or skates.
- Entry under the influence of intoxicating substances.
- Noise and littering the site.
Please take the rules seriously
Breaking the visitor rules may lead to removal from the site without a refund of admission, and in serious cases the police may be called. The zoo is not liable for harm arising from breaking the rules.
Know the rules by heart? Then all that's left is to plan your route and head off to see the animals.